Website questions for Core Healthcare Plus

Your answers go straight onto your website. Skip anything you're unsure about — it stays marked "coming soon". Your draft saves on this device as you type.

Please don't include any patient information here.

Top of the page (first thing patients see) 1. Opening date / first available appointments? 2. Office hours? 3. Do you offer telehealth (video visits)? For what kinds of visits? 4. Can you promise new-patient callers a call back the same week?

Booking, forms and patient portal (needs your practice software) 5. Which practice software / EHR will you use? (e.g. athenahealth, eClinicalWorks, Elation, Practice Fusion, Tebra — or not chosen yet) 6. Are you affiliated with a hospital system that uses Epic (MyChart)? 7. Online booking at launch, or phone only at first? If online: which visit types may patients book themselves? 8. Before any patient form or booking goes live, we sign a no-cost pilot agreement and a HIPAA business associate agreement with you. OK?

What we do (services) 9. Do you see patients under 18, or adults only? (Poster: "Adult Primary Care for All Ages.") 10. Any services to add (e.g. EKG, labs on site, weight management, women's health)?

Insurance 11. For each plan on your poster, are you already credentialed and listed in that plan's directory? 12. Which Medicare Advantage plans, if any? Do you take MassHealth?

Medicare patients 13. Do you offer Annual Wellness Visits / "Welcome to Medicare" visits?

Meet the doctor 14. Training, board certification, years in practice, hospital affiliation. 15. Languages you and your staff speak. 16. In your own words: why did you open your own practice? One human detail patients would enjoy. 17. May we use your headshot and the office photos from your poster? Are those real photos of Suite 500? 18. Would you record a 1-minute welcome video, or offer a free 10-minute "meet Dr. Sakr" phone call?

Hours and after-hours care 19. Phone hours (if different from office hours)? 20. After hours: who answers (answering service, on-call, voicemail)? What should patients do?

Behind the scenes 21. Will you employ clinical staff (nurse or medical assistant) at opening? 22. Do you have a website domain or practice email yet? 23. Would you update your NPI registry phone to (857) 423-4971? (It currently shows 877-771-1234.)

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